Shipping Information
Delivered quickly, safely & climate-neutral.
We pack every order with the utmost care so that your package arrives quickly, safely, and protected.
Shipping Costs & Delivery Times
We ship your order quickly, safely, and transparently. Below you will find an overview of all options, prices, and delivery times:
- Standard Shipping (Germany): Delivery time: 2 to 4 working days Costs: €6.99 Free Shipping: Free shipping for orders over €100.00
- Express Shipping (Germany): Delivery time: 1 to 2 working days Costs: €19.99
- Free Pickup (Store Pick-up): Delivery time: As soon as you receive your pickup confirmation Costs: Free Pickup location: Commerz x Cronalla Concept Store, Sophienstraße 11, 95444 Bayreuth
- International Shipping*: Delivery time: Varies depending on your destination country Costs: Varies depending on your destination country, you will see the shipping costs at checkout Note: If your desired destination is not directly selectable at checkout, please contact us via our contact form.
*Note Switzerland & Non-EU: For deliveries to Switzerland and non-EU countries, additional customs duties, taxes or import fees may apply, which must be borne by the recipient.
Shipping Provider & Tracking
- Premium Shipping Partner: Shipping is standard with DHL or DHL Express.
- Tracking: As soon as your order leaves our warehouse, you will automatically receive a shipping confirmation by email with your personal tracking number. This allows you to track the status of your package live at any time.
- Climate-neutral Shipping: All packages within Germany are delivered CO₂-neutral via DHL GoGreen.
- DHL Packstations: Shipping to DHL Packstations and post offices within Germany is easily possible.
Do you have questions about shipping?
If you have any further questions about shipping, please contact us at any time via the contact form.
