Künstler Dews Pegahorn im Look der King Corporation Streetwear-Kollektion mit Wein im Restaurant
FAQ

Brand & Style

What's the deal with the "Killing Smokes" design?

The "Killing Smokes" shirt is one of our absolute core pieces and an iconic statement piece of the brand. It embodies the unmistakable vibe of our collection and is considered an absolute favorite in the scene.

How do the hoodies and shirts fit (sizing & fit)?

Precise information on fits, measurements, and oversized cuts can be found transparently directly on the respective product pages.

Where are King Corporation's products manufactured?

The country of manufacture of our hoodies, shirts (like the Killing Smokes design), and accessories is transparently indicated directly in the product details. If there is no information for an item, our support team will help you via the contact form.

Order & Drops

How do I find out about new collections and drops?

As our collections are often strictly limited, you should definitely sign up for our newsletter. This way, you'll receive exclusive advance information and won't miss any of our upcoming drops.

Can I pre-order items?

For selected, highly sought-after releases or limited collections, we occasionally offer pre-orders. All information regarding this can be found directly on the respective product page or in our release announcements from our newsletter.

How can I redeem a voucher?

If you have a voucher code for King Corporation, you can enter it in the designated discount field during the final checkout step. The amount will then automatically be deducted from your total.

Which payment methods are accepted?

We offer you common and secure payment methods at checkout to make your purchase as smooth as possible. Details on available payment methods will be displayed directly in your shopping cart.

Can I change or cancel an order that has already been placed?

Since we process orders quickly to ensure fast shipping, changes or cancellations afterwards are often difficult. In this case, it is best to contact our customer service immediately via the contact form; as long as the package has not yet been shipped, we might still be able to stop it.

Shipping & Delivery

When will I receive my order within Germany?

Standard shipping for your King Corporation order usually takes 2 to 4 business days. With our express shipping, you'll have your items in hand within 1 to 2 business days.

What are the shipping costs within Germany?

For standard shipping within Germany, we charge €6.99. For orders over €100.00, standard shipping is completely free. Express shipping costs €19.99.

Is it possible to pick up the order in person?

Yes! You can conveniently pick up your order free of charge at the Commerz x Cronalla Concept Store (Sophienstraße 11, 95444 Bayreuth) as soon as it is ready for you.

Does King Corporation also offer international shipping?

Yes, international shipping is possible without any problems. If your desired delivery country is not directly available at checkout, please contact us briefly using our contact form.

How do I know if my package is on its way?

As soon as your order leaves our warehouse or is prepared for in-store pickup, you will receive a shipping confirmation by email, including all tracking information.

Returns & Cancellations

What is the return policy at King Corporation?

We adhere to the statutory 14-day right of withdrawal. You can easily request to return items to us within 14 days of receipt using our online return form.

Are certain products excluded from exchange?

As a general rule, no products from our standard streetwear collections are excluded from the right of withdrawal. Should strictly personalized special drops ever be offered, we will explicitly point this out on the product page.

Who bears the cost of return shipping?

You can find the exact conditions and modalities for return costs in our cancellation policy or learn about them during the process via our online cancellation form.

What should I do if an item is damaged or faulty?

Should an item arrive defective or damaged despite our quality controls, please contact us immediately via the contact form with photos of the defect so that we can help you as quickly as possible.

How can I reach King Corporation Support?

For questions about your order, our products, drops, or international shipping, you can easily reach us at any time via the contact form on our website. We will get back to you promptly!